Human Resource Officer

Skills
Talent Acquisition and Recruitment Employee Relations and Conflict Resolution Performance Management Compensation and Benefits Administration Workforce Planning and Talent Management Employee Engagement and Retention HR Policy Development and Implementation Organizational Development

Job Description

The Human Resources Officer is responsible for supporting the day-to-day operations of the Human Resources department by implementing HR policies, coordinating recruitment and onboarding activities, maintaining employee records, administering employee relations initiatives, supporting performance management, and ensuring compliance with labour laws and company policies. The role contributes to creating a productive, compliant, and employee-focused work environment.

Key Responsibilities

Recruitment & Selection

  • Assist in workforce planning and recruitment activities.
  • Prepare and post job advertisements on appropriate platforms.
  • Screen applications and shortlist qualified candidates.
  • Schedule interviews and coordinate the recruitment process.
  • Conduct reference and background checks where applicable.
  • Prepare employment offers and onboarding documentation.

Employee Onboarding & Offboarding

  • Coordinate new employee onboarding and orientation programmes.
  • Ensure completion of employment documentation and personnel files.
  • Facilitate employee exit processes, including clearance and exit interviews.

Employee Records & HR Administration

  • Maintain accurate and up-to-date employee records, both physical and electronic.
  • Update HR databases and Human Resource Information Systems (HRIS).
  • Prepare HR reports and employee-related documentation.
  • Ensure confidentiality of employee information.

Employee Relations

  • Serve as a point of contact for employee enquiries on HR policies and procedures.
  • Support the resolution of workplace issues and employee grievances.
  • Promote employee engagement and workplace wellbeing initiatives.

Performance Management

  • Coordinate performance appraisal processes.
  • Monitor probationary and performance review schedules.
  • Support managers in implementing performance improvement plans where required.

Learning & Development

  • Identify training needs in collaboration with department heads.
  • Coordinate internal and external training programmes.
  • Maintain employee training records and evaluate training effectiveness.

Payroll & Benefits Support

  • Prepare and verify HR data required for payroll processing.
  • Administer employee leave, attendance, and benefits records.
  • Liaise with Finance on payroll-related matters.

Compliance

  • Ensure compliance with labour laws, company policies, and HR best practices.
  • Assist in developing and reviewing HR policies and procedures.
  • Support internal and external HR audits.



Job Requirement

  • Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or a related field.
  • Professional HR certification (e.g., CIPM, SHRM, HRCI, or CIPD) is an added advantage.
  • 2–4 years of relevant Human Resources experience.
  • Knowledge of Nigerian labour laws and HR best practices.

Required Skills

  • Recruitment and Talent Acquisition
  • Employee Relations
  • HR Administration
  • Performance Management
  • Training Coordination
  • Payroll Support
  • HRIS and Microsoft Office proficiency
  • Strong communication and interpersonal skills
  • Problem-solving and conflict resolution
  • Time management and organisational skills
  • High level of integrity and confidentiality

Key Performance Indicators (KPIs)

  • Time-to-fill vacancies
  • Employee onboarding completion rate
  • Accuracy and timeliness of HR records
  • Employee retention rate
  • Performance appraisal completion rate
  • Training programme implementation and participation
  • HR policy compliance
  • Employee satisfaction and engagement metrics